The trouble with bills: when poor understanding defeats good intention
A few weeks ago, I wrote about the difficulties I was experiencing with billing systems and invoices as I learned to navigate a new industry At the time, I had paid some suppliers twice but missed payments to others Today I’ve encountered something similar – once again linked to invoicing, and once again linked to clear communication I encountered a system that might work well if my full-time job was to process and understand bills But paying bills is a tiny part of my work – and one...
Read moreApostrophes for mothers’ day
I’ve always had a bit of a thing for possessive apostrophes – much abused and misunderstood as they are And it’s this time of the year that I’m most aware of the little mark … because the day for mothers is upon us Every year I’m bothered by the various ways that marketers write about the day As you choose your card, do you wish your mother: Happy Mothers Day, Happy Mother’s Day, or Happy Mothers’ Day In my household, I insist on Happy Mothers’ Day, even though the...
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